Built for Physical Therapy & Rehabilitation Practices

Patients recovering from surgery choose their PT from Google reviews.

After surgery or injury, patients are vulnerable and searching for a therapist they can trust. They read every review — about pain outcomes, therapist skill, and whether the clinic actually cares. Unanswered reviews signal you don't.

No credit card required · Takes about 60 seconds · Includes 5 free compliant replies

stellarep.ai/dashboard
Review Coverage Score
61%
Reply Safety Score
6.2/10
Reply rate by location1 of 5 above 80%
Post-surgical complaints unanswered6 found
Insurance/billing flags11 pending
5 free replies ready
HIPAA-safe, compliant drafts, ready to publish
Built for physical therapy & rehabilitation practicesHIPAA-compliant workflowsMulti-location visibilityFree audit in 60 seconds5 compliant replies included

PT patients are trusting you with their recovery. Your reviews reflect that trust.

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Reviews that name conditions create HIPAA risk

Patients routinely mention back surgery, ACL reconstruction, rotator cuff repairs, and herniated discs in reviews. Responding with any clinical detail — even confirming the visit — puts your practice at risk.

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Multi-location PT chains can't keep up

Growing PT groups generate high review volume across locations. Front desk staff don't have time — or training — to respond safely. Reviews pile up unanswered, and your reputation slips clinic by clinic.

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"After my knee replacement, I spent hours reading PT clinic reviews before picking one. The clinics that responded to every review — even the negative ones — felt like they actually cared about outcomes. That's who I went with."

Free Audit

Your free audit shows exactly where reviews are costing you patients

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Overall response rate

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Unreplied negative reviews

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Location-by-location performance

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Risky reply patterns

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Estimated monthly backlog

Then StellaRep.ai prepares your first 5 replies free.

How It Works

From audit to action in one session

1
🔍

Scan your Google reviews

Enter your clinic name. StellaRep pulls your reviews, reply rates, and response history across all locations in seconds.

2
📋

See your gaps and flagged replies

Get a clear breakdown of unanswered reviews, post-surgical complaints, insurance disputes, and location-level performance.

3
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Publish your first compliant replies

StellaRep drafts HIPAA-safe, empathetic responses you can review, edit, and post — right from the dashboard.

Multi-Location

Built for PT groups and rehab chains, not just solo practices

Location
Rating
Reply Rate
Unreplied ★1-3
Risk
ActiveLife Physical Therapy
4.7
88%
3
Low
Peak Performance Rehab
4.3
41%
14
High
Motion Works PT
3.9
29%
18
High
Restore Rehabilitation Center
4.5
76%
5
Medium
ProMotion Physical Therapy
4.1
53%
11
Medium

What StellaRep does after the audit

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Detects new reviews automatically

Get notified within hours, not days.

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Drafts HIPAA-safe replies

Built-in compliance guardrails for healthcare communication.

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Flags risky response language

Catches PHI leaks before they go public.

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Keeps brand voice consistent

Same professional tone across every location.

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One place for review replies

Single dashboard for your whole team.

Pricing

Plans for solo practices, growing PT groups, and enterprise rehab networks

Starter

$69/mo
  • 1 location
  • 100 replies/month
  • Basic risk scan
  • 2-hour detection
Most Popular

Pro

$129/mo
  • 2–5 locations
  • Unlimited replies
  • 1-hour detection
  • Team access
  • Brand voice
  • Location dashboard

Group

$249/mo
  • 6–15 locations
  • Unlimited replies
  • Portfolio scoring
  • Risk monitoring across locations
  • Priority support

Enterprise

Custom
  • 16+ locations
  • API access
  • SSO
  • Onboarding
  • Compliance review
  • Dedicated support

Frequently Asked Questions

Does StellaRep work for physical therapy and rehab practices?
Absolutely. StellaRep is built for all healthcare verticals including physical therapy clinics, outpatient rehab centers, and multi-location PT groups. StellaRep understands the nuances of PT — from post-surgical recovery to chronic pain management — and prepares responses that are empathetic, professional, and HIPAA-safe.
How do the free replies work?
When you run a free audit, StellaRep analyzes your reviews, shows your gaps, and prepares up to 5 compliant replies ready to post. No credit card required. If you want more, upgrade to a paid plan.
Patients mention specific injuries and conditions in reviews. How does StellaRep handle that?
PT reviews frequently reference surgeries, diagnoses, and body parts — ACL tears, rotator cuff repairs, herniated discs. StellaRep is built to never confirm, deny, or elaborate on any condition mentioned by a reviewer. It acknowledges the feedback without referencing any protected health information, keeping every response HIPAA-compliant.
We get reviews about insurance disputes and billing. Can StellaRep handle those?
Yes. Insurance and billing complaints are among the most common review types for PT practices. StellaRep generates professional responses that empathize with the frustration, avoid discussing specific coverage details publicly, and redirect the patient to contact your billing department directly for resolution.
We have multiple PT clinics. Can we manage them all in one dashboard?
Absolutely. StellaRep is built for multi-location PT groups and rehab chains. The Pro plan covers 2–5 locations, and the Group plan handles up to 15 — with portfolio-wide scoring and location-by-location dashboards so you can see which clinics need attention first.
Patients sometimes describe treatment outcomes in reviews. Is that a HIPAA risk?
When patients describe their own outcomes, they're sharing their own information — which isn't a HIPAA violation on their part. But your response can create risk if it confirms or adds clinical details. StellaRep never references specific treatments, outcomes, or conditions in replies, even when the patient brings them up first.
How long does setup take?
About 60 seconds for the free audit. To connect your Google Business Profile for ongoing monitoring, setup takes about 2 minutes per location.

See where your PT practice is missing replies — and fix the first few for free

Includes portfolio scan + 5 compliant replies to get started