Connect. Review. Approve.
Stellarep pulls every Google review into one queue, drafts a safe response in your practice's voice, and helps your team avoid the HIPAA traps that happen when staff reply on the fly. No unanswered reviews. No writing from scratch. No risky guesswork.
See the HIPAA Template Kit →Dr. Patel and the team were amazing during my follow-up after my thyroid biopsy. I was nervous waiting for results, but the nurse called me the same day and explained everything clearly.
New Google reviewPatient mentioned a procedure and follow-up details in the review. Replying carelessly could confirm protected health information publicly.
Thank you so much for your kind words, Amanda. We’re really glad you felt supported and cared for throughout your experience. We’ll be sure to share this with the team.
See why practices are switching
The reviews are piling up.
Your silence is speaking.
Every day your reviews go unanswered, patients choose a competitor who responded. Here's what the data says:
of patients trust online reviews as much as a personal recommendation from a friend
more patient bookings at practices with consistent review responses
of patients expect a response within 7 days. Most practices never send one.
"We know we need to respond to reviews. But between patients, staff, and insurance — it never gets done. And one wrong word could mean a HIPAA fine."
— Every overwhelmed practice manager
How It Works
Full review coverage in 3 steps
Connect once. Every review gets covered automatically. You approve — nothing posts without you.
Dr. Patel and the team were amazing during my follow-up after my thyroid biopsy. I was nervous waiting for results, but the nurse called me the same day and explained everything clearly. Thank you for making a scary appointment feel manageable.
Thank you so much for your kind words, Amanda. We’re really glad you felt supported and cared for throughout your visit. We’ll be sure to share this with the team.
I came in for help with my panic attacks and insomnia, and I was frustrated that my prescription wasn’t ready when I got to the pharmacy after my appointment. The front desk was polite, but this added a lot of stress to an already hard week.
Marcus, thank you for the honest feedback. We’re sorry your experience felt frustrating, especially when you were counting on things going smoothly. We appreciate you taking the time to share this and will use it to improve.
Connect your Google Business Profile
A quick one-time setup connects your location and starts review coverage without adding another tool for staff to learn.
Every review gets a human-sounding safe draft
Even when a patient includes sensitive details, Stellarep.ai prepares a warm, professional reply that avoids the HIPAA traps staff can easily confirm by accident.
Approve in a few clicks
Your team can review, tweak, and post quickly — while keeping final control over every response before it goes live.
Connect Google
Link your Google Business Profile with one click. Takes 2 minutes. We never post without your approval.
A Compliant Draft Is Ready
Every review gets a professional, HIPAA-safe response prepared in your practice's voice — ready and waiting before you open the app.
Approve & Post
Review the draft, tweak if needed, post directly to Google. One click. Done. You're always in control.
The Complete Picture
From Zero Reviews to Full Coverage —
Without Adding Staff or Liability
Most practices either ignore reviews or respond incorrectly. StellaRep gives you the system to cover every review, grow your rating, and stay protected — automatically.
Build Your Review Volume
A unique review link and QR code for every location. Patients tap, rate, and go straight to Google. Unhappy patients get routed to a private form — protecting your rating while still capturing feedback. No patient data needed. Zero HIPAA risk.
Never Miss a Review Again
The moment a new review lands, a compliant, personalized response is prepared in your practice's voice. You open the app to a queue of ready-to-approve drafts. One click. Done. Every location. Every time.
Respond Safely. Every Time.
Every review is checked for HIPAA risk before you see it. When something looks risky, you get a clear explanation of what to avoid and exactly how to respond safely. Violation examples, safe alternatives, and a compliance score your compliance officer can actually use.
Specialized for Your Practice
Purpose-built solutions for healthcare specialties
Dental & DSO Groups
One inbox for every location. Keep every practice responding consistently — without adding admin headcount.
Learn more →Urgent Care
High review volume, tight staff bandwidth. Stellarep keeps every patient heard and every response HIPAA-safe.
Learn more →Behavioral Health & SUD
The highest-risk reviews in healthcare. Built-in HIPAA protection keeps your responses safe across mental health and outpatient groups.
Learn more →Community Health & FQHCs
Serve more patients, manage more reviews — without more staff. Full coverage for multi-site primary care organizations.
Learn more →Built for Operations
Built for healthcare operations.
Zero shortcuts on compliance.
HIPAA-Safe by Design
Built to never reference treatments, conditions, or patient details — no matter what the review says.
Continuous Review Monitoring
New reviews are detected automatically and a compliant draft is prepared — before you even know it's there.
Tone Matching
Empathetic for complaints. Warm for praise. The right tone, calibrated to the review — every time.
Your Voice, Your Brand
Set your preferences once. Every response sounds like it came from your team — not a template.
Always Human-Approved
Nothing posts without your sign-off. You review every response before it goes live. Always.
The Business Case
Responding to reviews is one of the highest-ROI activities a practice can do
Google has confirmed that managing and responding to reviews does impact local search visibility.
BrightLocal
Local SEO Research Authority
Review responses are no longer just a nice gesture. They're part of the algorithmic picture.
Search Engine Journal
SEO Industry Publication
"When you reply to reviews, it shows that you value your customers."
Google Business Profile
Official Documentation
Simple Pricing
Start free. Upgrade when ready.
No credit card required. Cancel anytime.
Starter
Single-location practices
- 1 location
- 100 AI responses/month
- 2-hour review detection
- Basic risk scan
- Email support
Pro
Multi-location practices
- 2–5 locations
- Unlimited AI responses
- 1-hour review detection
- Custom brand voice
- Team access (5 users)
- Location dashboard
Group
Growing organizations
- 6–15 locations
- Unlimited AI responses
- Portfolio scoring
- Risk monitoring across locations
- Priority support
Enterprise
Healthcare networks
- 16+ locations
- API access
- SSO
- Dedicated onboarding
- Custom compliance review
- Dedicated support
All plans include 14-day free trial • HIPAA compliant • SOC 2 ready
Questions? We've got answers.
Is Stellarep really HIPAA compliant?
Will it post automatically without my approval?
What if I don't like the prepared response?
How long does setup take?
Do you support dental, veterinary, and other practices?
Compliance & Growth Resources
Expert guides for healthcare practices
HIPAA Template Kit
Download our free HIPAA-compliant review response template kit to reply with confidence.
Get the templates →HIPAA Violations & Reviews
What Every Healthcare Practice Needs to Know in 2026.
Read the guide →HIPAA Compliance Hub
Avoid costly mistakes by reading our guides on HIPAA Fines and Common Review Violations.
Read the guide →ROI of Google Reviews
Why Google Reviews Are the Highest-ROI Activity Your Practice Isn't Doing.
Read the research →