Patients share their deepest struggles in Google reviews. Your response can't confirm they're patients.
StellaRep.ai scans your therapy practice's Google reviews, identifies response gaps, flags confidentiality risks, and prepares empathetic, compliant responses that never acknowledge a therapeutic relationship — so you can protect patients while building trust.
No credit card required · Takes about 60 seconds · Includes 5 free compliant replies
Mental health reviews are the most sensitive in healthcare. Every word matters.
Confirming a patient = confirming a diagnosis
In mental health, simply acknowledging someone as your patient tells the world they have a mental health condition. A well-meaning "thank you for being a patient" becomes a HIPAA violation — and a deeply personal exposure.
But silence makes you seem cold and uncaring
When someone shares their mental health journey in a review — their struggles, their breakthroughs — and gets nothing back, it feels like rejection from the very people who are supposed to help them heal.
"Mental health carries more stigma than any other healthcare category. When a reviewer reveals they sought therapy, they're trusting you with something deeply personal — even in a public review. Your response must honor that trust without confirming the relationship."
— Healthcare Compliance Review
Free Audit
Your free audit reveals where patients are losing trust
Overall response rate
Unreplied negative reviews
Confidentiality risk flags
Risky reply patterns
Estimated monthly backlog
Then StellaRep.ai prepares your first 5 replies free.
How It Works
From audit to action in one session
Scan your Google reviews
Enter your practice name. StellaRep pulls your reviews, reply rates, and response history in seconds.
See gaps, risks, and confidentiality flags
Get a clear breakdown of unanswered reviews, reviews where patients disclosed sensitive details, and location-level performance.
Publish your first HIPAA-conscious replies
StellaRep prepares empathetic responses that never confirm a patient relationship — ready to review, edit, and post from your dashboard.
What StellaRep does after the audit
Detects new reviews automatically
Get notified within hours, not days.
Drafts HIPAA-conscious replies
Built-in compliance guardrails for mental health communication.
Flags confidentiality risks
Catches patient-confirming language before it goes live.
Keeps brand voice consistent
Same warm, professional tone across every location.
One place for review replies
Single dashboard for your whole practice.
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