Your reviews are driving new patients — or losing them to the practice down the street.
Dermatology patients research heavily before booking. A 4.2 with no responses loses to a 4.0 that replies to everything. Stellarep keeps your locations responsive, your replies compliant, and your rating climbing.
No credit card required · Takes about 60 seconds · Includes 5 free compliant replies
| Location | Rating | Reply Rate | Unreplied | Risk |
|---|---|---|---|---|
| Clearview Dermatology | 4.6★ | 83% | 4 | Low |
| Eastside Skin & Laser | 4.3★ | 52% | 11 | High |
| Premier Derm Associates | 4.7★ | 79% | 5 | Medium |
| Coastal Dermatology Group | 4.1★ | 37% | 17 | High |
| Urban Skin Specialists | 4.8★ | 94% | 2 | Low |
Dermatology groups have two distinct review challenges
Cosmetic + medical = two compliance standards
Aesthetic derm reviews often mention procedures by name. Medical derm reviews may reference diagnoses. A single response framework can't handle both safely without careful guardrails.
Chain locations get inconsistent
The flagship location responds to every review. The suburban offices? Nobody's checking. Stellarep gives HQ full visibility and consistent coverage across every location.
Free Audit
Your free audit shows exactly where you're losing trust
Overall response rate
Unreplied negative reviews
Location-by-location performance
Risky reply patterns
Estimated monthly backlog
Then Stellarep prepares your first 5 replies free.