Built for Med Spas & Dermatology Practices

Cosmetic patients choose providers based on Google reviews. Are yours working for you?

Botox, fillers, laser treatments — these are high-consideration, high-emotion purchases driven almost entirely by social proof. One unanswered negative review about a cosmetic outcome can cost you thousands in lost bookings. StellaRep.ai finds your review gaps and fixes them.

No credit card required · Takes about 60 seconds · Includes 5 free compliant replies

stellarep.ai/dashboard
Review Coverage Score
62%
HIPAA Safety Score
6.4/10
Reply rate by location2 of 5 above 80%
Procedure-specific complaints8 unaddressed
Unreplied low-star reviews17 pending
5 free replies ready
HIPAA-conscious, professional, ready to publish
Built for med spas & dermatology practicesHIPAA-conscious workflowsMulti-location visibilityFree audit in 60 seconds5 compliant replies included

Med spa reviews name specific procedures. Your replies can't.

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HIPAA risk hiding in plain sight

When a patient reviews their Botox results or filler experience by name, responding with any treatment details — even to say "thank you" — can confirm protected health information and create real liability.

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Competitors steal your high-value patients

Cosmetic patients research obsessively before booking. When your reviews sit unanswered and the med spa down the street has thoughtful replies on every one, that's where the $2,000 treatment package goes.

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"For elective and cosmetic procedures, online reviews are the #1 factor influencing patient choice — ahead of referrals, ads, and even price. A med spa with unanswered negative reviews loses up to 22% of potential bookings."

— PatientPop Healthcare Marketing Report

Free Audit

Your free audit reveals where cosmetic patients are losing confidence

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Overall response rate

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Unreplied negative reviews

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Location-by-location performance

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HIPAA-risky reply patterns

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Estimated monthly backlog

Then StellaRep.ai prepares your first 5 replies free.

How It Works

From audit to action in one session

1
🔍

Scan your Google reviews

Enter your med spa or derm practice name. StellaRep pulls your reviews, reply rates, and response history in seconds.

2
📋

See your gaps and HIPAA flags

Get a clear breakdown of unanswered reviews, procedure-specific complaints, and replies that may reference protected information.

3
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Publish your first compliant replies

StellaRep drafts HIPAA-conscious, professional responses you can review, edit, and post — right from the dashboard.

Multi-Location

Built for med spa groups, not just single locations

Location
Rating
Reply Rate
Unreplied ★1-3
Risk
Radiance Med Spa
4.8
92%
2
Low
Glow Dermatology & Aesthetics
4.4
48%
11
High
Pure Skin Clinic
3.9
31%
14
High
Elite Aesthetics Center
4.6
85%
3
Low
Luxe Medical Spa
4.2
56%
8
Medium

What StellaRep does after the audit

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Detects new reviews automatically

Get notified within hours, not days.

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Drafts HIPAA-conscious replies

Built-in compliance guardrails for aesthetics and derm communication.

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Flags procedure-specific risks

Catches PHI exposure before it goes public.

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Keeps brand voice consistent

Same polished tone across every location.

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One place for review replies

Single dashboard for your whole team.

Pricing

Plans for solo aestheticians, growing practices, and med spa groups

Starter

$69/mo
  • 1 location
  • 100 replies/month
  • Basic HIPAA risk scan
  • 2-hour detection
Most Popular

Pro

$129/mo
  • 2–5 locations
  • Unlimited replies
  • 1-hour detection
  • Team access
  • Brand voice
  • Location dashboard

Group

$249/mo
  • 6–15 locations
  • Unlimited replies
  • Portfolio scoring
  • Risk monitoring across locations
  • Priority support

Enterprise

Custom
  • 16+ locations
  • API access
  • SSO
  • Onboarding
  • Compliance review
  • Dedicated support

Frequently Asked Questions

Does StellaRep work for med spas and dermatology practices?
Absolutely. StellaRep is built for all healthcare verticals including med spas, dermatology clinics, and aesthetics practices. StellaRep understands the nuances of cosmetic and medical aesthetics — from Botox and filler reviews to laser treatment feedback — and prepares responses that are empathetic, professional, and HIPAA-conscious.
How do the free replies work?
When you run a free audit, StellaRep analyzes your reviews, shows your gaps, and prepares up to 5 compliant replies ready to post. No credit card required. If you want more, upgrade to a paid plan.
How does StellaRep handle HIPAA concerns with cosmetic procedure reviews?
Even when a patient publicly names a procedure — Botox, fillers, laser resurfacing — your response cannot confirm or deny treatment details. StellaRep is built to acknowledge the reviewer's experience without confirming any protected health information, keeping your practice compliant while still sounding warm and professional.
What about reviews mentioning before/after results or pricing?
These are extremely common in the med spa space. StellaRep drafts responses that address the reviewer's satisfaction (or concern) without making specific claims about outcomes or discussing pricing details publicly. It redirects those conversations to private channels where they belong.
Can I use it for multiple med spa locations?
Absolutely. StellaRep is built for multi-location practices and med spa groups. The Pro plan covers 2–5 locations, and the Group plan handles up to 15 — with portfolio-wide scoring and location-by-location dashboards.
How long does setup take?
About 60 seconds for the free audit. To connect your Google Business Profile for ongoing monitoring, setup takes about 2 minutes per location.

See where your med spa is losing bookings to unanswered reviews — and fix the first few for free

Includes portfolio scan + 5 compliant replies to get started